Digital Sense News

Evolving through the Digital Sense team, with Andrea Terraneo

Interview of Andrea Terraneo, Junior Developer hired during the internship and PoliMi alumni – Hi Andrea, how are you today? Thank you so much for your time and sharing you experience! Introduce yourself A: Hey, I am fine, thanks! I wanted to study on the IT field to get deep knowledge about technology, smartphones, desktops, etc because I love both using them and learning their working, being on both sides. I decided to attend the Bsc in informatics (Laurea in Informatics). Doing the mandatory internship allowed me to determine my favorite topics among…

The Telecoms market in 2018 #technology

Further to our previous article on business insights, 2018 has been a burning year for Telecom companies. Due to the launch of new technologies and the upgrading of the current ones, telco providers can make the most of these opportunities to propose complementary services working on networks offered by the same telecoms companies, that might be launched during the 5G network development. However, what are the main characteristics of the 2018 market? • 5G, a faster and faster traffic to keep customers and goods connected between each other. 5G is part of the wireless opportunities for all telecoms operators thanks to the…

The 2018 Telecoms Market Business

Introduction The 2018 Telecoms market has been going through many technological innovations, which disrupt the way we digitally consume. Proposing many virtual products implies a digital, performant and 24/24 hours selfcare services to support consumers and business. According to Deloitte US, the 5G introduction to the market will represent 150 billion in GDP this year with 370.000 created jobs, allowing companies to upgrade their current value-added systems to both businesses and consumers, therefore, how is the 2018 Telecoms Market? Economic Facts The 3rd globalization is synonym of Digital Transformation, implementing new efficient communication and organization systems on which data is one of…

Total Telecom Congress 2018: meet us in London on 30-31 October 2018

Evolving on the telco industry strongly impacts the strategy at all levels, especially in the R&D sector were the main actors of the sector are as important as public entities due to their management of the network whose data is mainly essential to make all our devices work. The 4G will be shortly turned into the high- performant 5G to connect all devices to internet and make the UX always more realistic using virtual glasses and consolidating our current environment with digital tools. Supporting you through the digital transformation…

Customer Care on the Telco Industry

Eager to get 100% digital? Worrying about your customer base? More and more telco actors must face different business and technology challenges, supported by breakthrough digital services, which are easily available for all customers and business clients. Digital disruption allows other virtual operators (MNVO) to propose cheap and performant services and products, urging traditional physical operators to upgrade their services to the digital interface and invest on an omnichannel customer experience insisting on the customer care services. Why customer care? Digital customers are truly exigent…

The Digital Sense, a Piksel brand based in Milan, one of the exhibitors of the Total Telecom Congress 2018

Milan, Italy – October, 26th, 2018 –   The Digital Sense, the telco supplier brand of Piksel, offers digital IT unique customer-care and sales-oriented solutions to get better performance business organization and customer loyalty. The Piksel group shares digital instruments for a wide range of industries. The Total Telecom Congress is one of the most important event management companies which aims at linking companies with potential prospects to make the most of expertise and new solutions. The 700 attendees will focus on the strategies,…

Welcome on board!

The Digital Sense Team, the Piksel Group business unit offering IT solutions for the Telco market is officially online. The telco industry has been disrupted by the numerous technological innovations and the future 3rd industrial revolution, always more digital and virtual. Customers are more and more powerful on the social platforms and being able to deliver them the best UX / UI based on omnichannel strategy is essential to all our telco customers. Being ready to get into the digital transformation might be synonym of disruption but our high-qualified team is ready to support all…